Meet the Provider Team

Gloria Jean Bannasch

Founder, Co-Owner, Team Leader of GJB Health Services
  • Master of Education
  • Professional Counselor
  • Nationally Certified Counselor
  • Board Certified Executive Coach
  • Board Certified Telemental Health Provider
  • Certified Gottman Therapist

As Wisconsin’s first Certified Gottman Therapist, working with couples is Gloria’s passion. She also presents workshops designed by the Gottman Institute: The Art and Science of Love for Couples, The Art of Science and Love 2, The Seven Principles for Making Marriage Work, and Bringing Baby Home to better serve the needs of couples. Please visit the following link for more information regarding couples therapy, couples workshops and to register,

Gloria has worked in mental health and alcohol treatment programs in a variety of settings. As a trained interventionist, she helps the friends and family members of alcoholics and addicts to “hit bottom” and get the treatment they need.

In her spare time, Gloria enjoys creating Zentangle inspired art. Many of her pieces are on display in our Appleton office and in the New Client Handbook.

Gloria can be reached directly at,

Gerald J. Bannasch


Gerald Bannasch, MD (“Ban-ish”) is a Fellow of the American Clinical Neurophysiology Society and provides both psychiatric and neurological services to his patients. He is board certified in adult neurology, general psychiatry, vascular neurology, behavioral neurology, neuropsychiatry.

“My philosophy for treating patients is to evaluate any medical problems which could be causing or exacerbating potential psychiatric issues. Time-limited medications may be prescribed, along with psychotherapy, and life-style changes to empower patients.”

GJB Health Services is also excited to announce that Dr. Bannasch orders on-site EEG (electroencephalographs) to assist in the neurological care of his patients and any GJB client.

New clients can make appointments with about 2 months wait time.

Doctor Bannasch can be reached directly at,

Ben Cheney


I am a Licensed Clinical Social Worker with authorization to treat alcohol and/or drug abuse and have been in the clinical social work arena since 2001. Working with individuals who struggle with anxiety, depression, trauma (such as PTSD), mood issues, and relationships are other areas of experience. I am taking clients who are 14+ years of age.

Having worked in a medical emergency room, psychiatric hospital, county services and a sub oxone clinic, has given me experience helping my clients to deal with trauma of many different kinds.

My goal is to help people achieve a better life for themselves and for those around them through a team effort. I use Trauma Informed Care, Cognitive Behavioral Therapy, Strength Based, and SolutionFocused Therapy.

Continually attending seminars and researching helps me to find new approaches and ideas to help my clients and to give them a solid footing from which to build.

Ben can be reached directly at,

Norman Fox

MChE (Masters of Chemical Engineering)
MSE (Master of Science in Education)
NCC (National Certified Counselor)
LPC-IT (Licensed Professional Counselor - In Training)

After retiring from 30+ years of corporate life, leadership, and mentoring roles, Norman found himself yearning to continue to follow his passion for helping others achieve their life goals for personal and relationship wellbeing, by incorporating a client-directed, faith-centered approach. Norman completed a Master’s in Professional Counseling, with a Clinical Mental Health emphasis and experience in Trauma Informed Therapy, from the University of Wisconsin-Oshkosh. As a Licensed Professional Counselor In-Training, Norman is obtaining the required post graduate 3000 hours of supervised clinical experience necessary to become a fully Licensed Professional Counselor.

“I focus on a person-centered approach that allows for the integration of mind, body, and spiritual wellness, as viewed through your unique lens of culture and spirituality. Within that space, we will work together to foster hope and healing. I integrate client-directed faith-based principles along with evidence-based therapeutic, approaches to help you achieve your goals. As such, one area of emphasis is in providing Christian counseling.

My approach utilizes an eclectic combination of attachment-informed, trauma-informed, internal family systems, and Cognitive Behavior therapies. I am also certified in PREPARE-ENRICH and SYMBIS couple’s therapy, and in Biblical Counseling.

I enjoy working with individuals (18+ years old) to help in the discovery of your own core identity to help create resilience to overcome the, sometimes overwhelming, challenges of day-to-day life. My areas of focus include trauma, depression, anxiety, grief, and issues unique to men. I also offer guidance and support through career and financial coaching.

Couples’ therapy is one of my areas of focus and expertise. Therapy sessions help couples to identify root issues, develop good will, regain trust, and create a felt sense of a deeper connection between them using Gottman Methods and Emotionally Focused Therapy”.

Norman can be reached at

Jillian Rotzenberg


Jillian was the first member of the Support Team at GJB Health Services. After many years of education and seeing clients at GJB Health Service as a Counselor In-Training, Jillian is fully licensed and is accepting teens and adults. Jillian has completed Levels 1 and 2 of Gottman Method Training and has had years of experience working with couples. She also has specialized training in working with clients who struggle with alcohol or other substances.

Clients can expect a holistic and strength-based approach to support their needs when working with Jillian. Insight exploration, cognitive/behavioral techniques, acceptance and commitment therapy, mindfulness, and behavior modification are frequently utilized. She strives to create a space that allows for exploration, awareness, and growth.

Jillian can be reached directly at

Kylie B.

Medical Assistants

Medical assistants perform a combination of administrative and clinical tasks within a healthcare setting. These professionals commonly work alongside other medical staff under the supervision of a physician. Additionally, medical assistants can be an essential part of a healthcare team, as their responsibilities help keep the facilities they work in organized and operating efficiently.

Kylie has experience working in a variety of specialties as a CNA since 2016, majority being in mental health. While being a Front Office Receptionist, she completed courses to get her Medical Assistant License. She hopes to continue on to get her Nursing license in the near future.

Kylie can be reached directly at or

Tamara Riel

Ph.D. Intern

Tammy is performing neuropsychological and psychological testing at GJB Health Services, as a way of logging hours to obtain her Ph.D. in psychology.

Tammy provides therapy for teens and adults, charging on a sliding scale. Once Tammy completes the internship and practicum, she will be eligible to sit for the psychology boards. Completing her dissertation will be the final step to becoming a fully licensed psychologist.

Tammy can be directly at,

Meet the Support Staff

Melissa Heilman

Office Manager

Melissa supervises the support staff from the front office to the medical revenue staff. Her goal is to provide excellent customer service to every patient/client and make sure the practice providers have what they need at all times.

Melissa can be reached directly if need be at, 

Priscilla, Grace and Emma

Front Office Staff

These ladies are responsible for all patient/client needs from completing pre-registration, scheduling appointments, processing requests for records, taking payments, and addressing all phone calls. They work tirelessly to make sure that everything is ready and in working order for patients, clients, and providers.

Emma also performs all EEG’s done in office.

The front office ladies can be reached directly at, 


Billing and Accounts

Jessica oversees all insurance information that is processed as well as updates and files claims for each appointment. She verifies coverage benefits as well as processes preauthorization for appointments and neuropsychological testing.

Jessica further brings experience and training as an Accounts Receivable Specialist and her focus is to keep all accounts current.

Jessica can be reached directly at,

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